SJU Reservation Agent

Apply for this Position

Application Form     (* indicates required field)

Add LinkedIn Profile (optional) Login to enable automatically, or enter below: how?

Please attach the following files

Please upload either a word or PDF version of your cover letter for this position.
Please upload either a word or PDF version of your current resume.
Such as letters of recommendation, work examples, etc.

Please answer the following questions to help us better evaluate your application.

You will receive confirmation after we have received your application.

JOB DESCRIPTION

Title: Reservation Agent 

Status: Part Time 

Location: San Juan, PR

Summary 

The Seaborne Airlines Reservation Agent will provide services to our new and existing customers via inbound calls.

Qualification 

Applicant must be willing to work flexible hours and able to function competently under pressure. Applicant must have thorough knowledge of Station Operations. Must be at least 18 years old, have the appropriate training and education commensurate for this position, have a satisfactory background check and have experience, education and in accordance with other qualification standards set forth by the Director of Reservations.

Duties and Responsibilities: 

Duties may include but are not limited to, the following:

  • Assist with inbound telephone, email and Live Chat inquiries
  • Confirm and change reservations
  • Provide travel and promotion information
  • Assist with corporate or groups needs as assigned
  • Assist with travel agent inquiries
  • Assist with cue processing
  • Assist with accommodating customers in response to cancellations
  • Process assigned reports
  • Provide Live Chat assistance as needed
  • Support team members as needed
  • Other assigned duties
  • Must be proficient in English.
  • Spanish and/or French speakers encouraged to apply
Location: San Juan, PR
Apply for this Position Job code: RES
Apply at: https://seaborne-airlines.hiringthing.com/job/13035/sju-reservation-agent